Sending parcels may seem like a simple operation, but there are many details that, if overlooked, can cause delays, additional costs or recipient dissatisfaction.
With this article, we want to help you recognise the most frequent mistakes and suggest how to avoid them, so that every shipment with ShippingComoda.com is reliable and smooth.
Summary
Poor or Inadequate Packaging
What often goes wrong:
- Boxes too soft, poor covering materials
- Fragile objects without adequate internal protection
- Excessive internal space that allows contents to move
Because it is important:
Poor packaging can cause damage, breakage or wear of the product, resulting in customer dissatisfaction or complaints.
💡 The Board of ShippingComoda:
- Use strong materials: rigid cardboard, bubble wrap, protective foils
- Choose the right box: neither too big nor too small
- Make a visual check before shipping: shake the parcel slightly to check that the contents are stable
Incorrect or Incomplete Labelling
What can happen:
- Partial or inaccurate addresses
- Damaged or illegible barcodes
- Lack of important information (e.g. “Fragile”, “This side up”, etc.).
Consequences: Losses, missed deliveries, possible penalties, and frustrated customers who do not receive what they ordered on time.
💡 The Board of ShippingComoda:
- Always check the complete address (street, city, postcode, state/province)
- Use clear, good quality labels
- If possible, automate label generation to minimise manual errors
Carelessly Managed Orders
Typical errors:
- Shipment of wrong items or different quantities than ordered
- Fast picking/packing without quality control
- Discrepancies between what was promised to the customer and what arrives
Why it happens: Often due to haste, lack of clear procedures or inadequately trained staff.
💡 The Board of ShippingComoda:
- Having an orderly system for picking and packing, with checklists
- Check orders before dispatch: what has been ordered vs. what is ready
- Train staff on procedures and responsibilities
Reused Packaging and Not Removing Old Labels
What happens:
If boxes or parcels are reused, old labels or outdated information may remain, confusing the courier or generating delivery errors.
Effects: Wrong addresses, deliveries to the wrong place, misplacements.
💡 The Board of ShippingComoda:
- Each time you reuse a package, remove all previous labels
- Clean surfaces of reused parcels to remove adhesive residues or codes
- Take a final look before the courier takes delivery
Incorrect Address and Contact Information of Recipient
Common mistakes:
- Wrong or outdated telephone number
- Wrong postcode or province, missing data
- Incorrect address formatting for international shipments
Because it is a big problem: If the recipient cannot be contacted or the courier encounters difficulties, delivery is delayed or fails and additional costs are charged for handling and storage of the goods.
💡 The Board of ShippingComoda:
- Include request for address and number verification when ordering
- Add manual double-checking for shipments to international destinations. Online today, it is easy to ascertain the accuracy of an address.
Ignoring Regulations, Customs Restrictions and Prohibited Goods
Possible misconduct:
- Shipping Restricted Articles without Due Permission
- Failure to comply with the required documentation for dangerous or special goods
- Incorrect use of customs codes
Risks: Fines, customs blocks, loss of goods, legal liability.
💡 The Board of ShippingComoda:
- Check whether the article requires a licence or certification
- Keep up to date with international and local regulations
- Use services such as those of ShippingComoda.com providing documentary support and customs information
Misunderstandings about payment
When a shipment crosses EU borders, the following come into play customs duties and taxes. These costs depend on the declared value of the package, from country of origin and the purpose of import.
One of the most frequent errors is not clarifying in advance who - between sender and receiver - should bear these costs. This can cause delivery delays, higher inventory costs, and in some cases even the rejection of goods by the addressee.
💡 The advice of SpedizioneComoda.com:
Always specify, on the commercial invoice or proforma, who is responsible for the payment of customs duties and taxes. You can do this by clearly indicating the Incoterms (such as DDP, DAP, etc.), so as to avoid misunderstandings and problems at customs.
🎯 Clarity is the keyBefore sending, agree with the addressee who pays what.
Lack of Tracking Number
This usually happens:
- Tracking is not linked to the order
- The customer does not receive the tracking code or does not know how to use it
Negative effects: The customer does not know where the parcel is, insecurity, high service demands.
💡 The advice of SpedizioneComoda.com:
- Automatically sends the tracking code as soon as the parcel is dispatched
- Add in the message to the customer the instructions for using it
Conclusion: Trust SpedizioneComoda.com for safer shipping
With ShippingComoda.com, every step of the shipment is taken care of to minimise errors:
- Quality packaging and standard procedures clearly explained
- Clear labelling and accurate data control
- Customs support and tracking included
- Our operators know how to do it and are just a message, call or email away to support you.
If you want more convenient shipping and more satisfied customers, try us: shippecomoda.com- shipping has never been easier.
