BRT Express courier Bartolini: services, contacts and delivery times
BRT S.p.A., better known as Corriere BRT or Bartolini, is one of the most widespread express delivery companies in Italy. In Italy, the company handles around 25% of parcel deliveries weighing up to 30 kg.
Despite its strong presence in our country, BRT does not compete with couriers such as UPS or DHL and TNT in international transport. This article will give you an overview of the services of this express courier. Finally, we will explain how to contact customer service in case of need.
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Index
Bartolini: the history and features of BRT Courier
First of all, on the page dedicated to the courier BRT (Bartolini Express) on Wikipedia, you can find detailed information on the company’s history. BRT was founded in 1928 in Bologna as a family-run business and has been using ‘BRT’ as its primary name since 2011.
The BRT family has, however, sold part of its company shares to other companies. Today, the French transport companies DPDgroup and LaPoste They hold an 85% stake in BRT. .
BRT specialises primarily in express road freight deliveries within Italy. The company is also able to deliver parcels by road across Europe, though it does so through its partnership with the DPD Group. For international shipments, BRT, on the other hand, relies on the international transport company FedEx .
As can be read on the Wikipedia page dedicated to Corriere Espresso Bartolini, the company regards punctuality and speed as its key strengths. The company’s slogan is, in fact: “fast and punctual, wherever you are”.
Services for sending a parcel or urgent documents offered by Bartolini
As fast deliveries within Italy are the company’s strong point, let’s look first of all at its delivery services. In Italy, BRT has 180 branches and is able to transport a wide range of goods. These include:
- envelopes and documents;
- small packages, usually up to 30 kg;
- bulky packages;
- heavy packages;
- pallets.
Generally, Bartolini does not impose weight, volume or parcel limits for shipping parcels and caters to a wide range of customers, such as private individuals, companies, businesses and large retailers. If you have any doubts, please contact customer service to understand how to send a parcel.
Bartolini delivery services in Italy
As far as transport in Italy is concerned, Bartolini offers five different delivery solutions:
- Expressthis fast formula ensures next-day delivery of the parcel. There are no weight or number of parcels limitations for shipping;
- PriorityWith this service, BRT offers fast shipping to its customers and receive the parcel by 12 noon the day after collection. The service is, however, only available in 3,000 locations in Italy and takes longer in Calabria, Sicily e Sardinia;
- 10.30: this delivery option allows you to receive parcels by 10.30 am on the day following collection. However, Bartolini’s fastest service is only available in 1,500 locations across Italy. Furthermore, the company imposes a size limit of 100 kg and a volume limit of 0.5 cubic metres on parcels sent via this service. Again, delivery to the islands and Calabria takes an extra day.
- messagingThis formula is aimed first and foremost at companies and customers who need the transport of heavy goods and parcels;
- envelopes and documents: the company has set up a service entirely dedicated to documents, small items and items of regular shape.
BRT delivery services in Europe
It is possible dispatch to Europe by road, including via Bartolini. Please note, however, that BRT relies on two partners, both of which are also express courier companies: DPD Group and EuroExpress.
In fact, these couriers ship to Europe by road. The services offered by these two companies to ship parcels are different.
Shipping by DPDgroup
DPDgroup's services are especially suitable for private individuals and small companies. For example, it is not possible to send pallets or cash-on-delivery consignments. It is also not possible to send parcels to trade fairs.
The DPDGroup delivers from 48 hours after collection and limits the maximum weight to 31.5 kg, total dimensions of 300 cm and no more than 1 package.
Service operated by EuroExpress
The courier company EuroExpress allows not only one parcel to be shipped within Europe, but also multiple parcels. It also accepts the shipment of pallets. However, it does not contribute to shorter delivery times.
In fact, the delivery time of EuroExpress is more than 48 hours. Through this service you can dispatch a parcel up to 2 cubic metres, 50 kg in weight and maximum overall dimensions of 120 x 300 x 150 cm.
Bartolini International Services – BRT courier
Once again, the express courier Bartolini works with a partner, FedEx in this case, for international shipments. For the following services, delivery times range from 48 to 72 hours on average:
- envelopes and documents: this type of shipment is suitable for send documents in an envelope weighing less than 2.5 kg and measuring 39 x 30 cm. Furthermore, the declared value of the contents of the envelope may not exceed 100$;
- espressoIt is possible to send larger packages of up to 999 parcels via the express service. Each parcel may not weigh more than 68 kg and may not exceed a size of 274 x 330 cm.
- messengers: infinite, this is the recommended service for heavier loads. The maximum weight per package is 1000 kg, with a size limit of 302 x 203 x 178 cm. This type of fast delivery takes 24 hours longer than the others.
Getting a quote from Bartolini
A very important feature that is missing from the BRT courier’s website, but is available on the DHL website and UPS is the online quote. In fact, this function is only accessible to registered users.
Consequently, if you do not have – or do not wish to create – a profile on the website, you will need to contact the company directly to request a quote by telephone or email. Alternatively, if you have an account and a password to access the members’ area, you can obtain a quote for your shipment online.
So you only need to indicate:
- starting address;
- destination address;
- particularity of the service requested (Express, Priority, 10.30 etc.);
- package size;
- weight of the package;
- desired day for collection.
This will give you an indicative quote, excluding VAT, for your shipment. If you wish to register for the service, you will need to complete and sign a specific form available on the website, and send it by fax to the company. Once you have received your password, you can also use the portal to book a home collection.
Bartolini customer service contacts
Like all major couriers, BRT also provides its customers with dedicated contact numbers and services. These are used, on the one hand, to request information and quotes for express delivery of parcels and documents. On the other hand, they are also used to assist customers should they encounter any difficulties with their shipment.
Here are the contact details for Bartolini :
| Service | Contact |
| Operating and administrative address | Via Enrico Mattei, 4240138 – Bologna (BO) |
| PEC | brt@pec.brt.it |
| Website | www.brt.it |
| Via the website form |
If, on the other hand, you want to contact customer service, you will need to locate your reference branch. In fact, Bartolini provides its customer service locally. Therefore, it is up to the individual branch to provide customers with pre- and post-sales assistance.
You can find your nearest branch using the relevant section of the website. Let’s say, for example, that you want to contact the Bartolini branch in Elmas (CA). You’ll need to select the region of Sardinia, “South Sardinia” in the province field, and enter the postcode for Elmas.
You can also search by region only. Or you can search for a branch by province only, or enter the postcode of your city to locate your branch.
Bartolini's capillarity
In short, BRT is an excellent courier service with almost a hundred years’ experience in Italy. Despite this, it may not be the best choice for those wishing to send parcels abroad.
Its offer is, in fact, limited compared to that of other international express couriers such as UPS, DHL and TNT. Its deliveries are also more extensive than those of some of its competitors. At the same time, if you are comparing different couriers for your shipments, getting a quote from BRT will be more complex.
While it only takes one click to estimate shipping costs with other companies, Bartolini requires the creation of an account.
