How to Place a Parcel Order with SpedizioneComoda: A 6-Step Guide
Placing a shipping order with SpedizioneComoda.com takes less than 3 minutes. Enter the weight and dimensions, compare DHL, UPS and FedEx in real time, pay online and wait for your parcel to be collected from your home. No queues, no post offices, no hidden costs.
In this guide, you’ll find every step explained in detail — from measuring the parcel to the final tracking.
In addition, follow our advice on how to place an order and arrange delivery quickly and easily.
Step 1 — Measure and weigh the parcel
Before opening the calculator, you will need three pieces of information:
- Real weight in kg (use a set of scales; if you don’t have any, see below)
- Dimensions in cm: length × width × height
- Volumetric weight: Length × Width × Height ÷ 5,000
The courier always applies the greater between actual weight and volumetric weight. This is the figure that determines the final cost.
Please remember that knowing how to place a delivery order is essential to avoid any problems when your parcel is collected.
Practical example: A box measuring 50×40×30 cm weighs 50×40×30÷5,000 = 12 volumetric kilograms. Even if the contents weigh only 4 kg, the courier will still charge for 12 kg.
💡 Always weigh and measure accurately. Use a set of scales (even kitchen scales for small parcels, or standard bathroom scales for heavier parcels — placing the parcel directly on the weighing plate, not “estimating” the weight by holding it in your arms). For dimensions, use a rigid tape measure: measure the length, width and height at the widest points of the parcel. Accurate weight and measurements are essential for a correct quote and to avoid surcharges or the parcel being held up at collection by the courier.
⚠️ Always declare the actual weight and dimensions. If the parcel is found to be heavier or larger when weighed at the warehouse, the courier may charge you for the difference or return it to the sender without a refund.
To obtain an accurate quote, it is essential to know how to place a shipping order correctly.
Step 2 — Get an online quote
Choosing the right courier is important, and knowing how to place a delivery order makes the whole process easier.
Go to the SpedizioneComoda.com calculator and enter:
- Postcode for collection — where the courier comes to collect the parcel
- Destination postcode — where it needs to go
- Weight e dimensions of the package
- Collection date desired
The system immediately displays all available options with real-time prices and estimated delivery times. The price shown is the final price — including home collection, with no hidden costs.
💡 If you don’t see any results, the parcel may exceed the weight or size limits for your chosen destination. Try splitting it into several parcels or contact us to check the available options.
Step 3 — Choose your courier
The calculator displays the offers from DHL Express, UPS e FedEx/TNT sorted by price or speed. How to choose:
Courier | Ideal for |
DHL Express | Valuables, international shipments, extensive coverage |
UPS | Medium and heavy loads, B2B shipments, European routes |
FedEx / TNT | Destinations in the USA and outside the EU, remote areas, Southern Italy |
There isn’t one courier that’s always the best — it depends on the weight, dimensions and specific destination. The calculator compares options in real time and shows you the best solution for your situation.
💡 Would you like to insure your parcel for a specific value? Select the insurance option on the courier selection screen. Couriers that do not cover the required value will not be displayed.
It is useful to know how to place an order for delivery that suits your specific needs.
Step 4 — How to place a delivery order: fill in your details and pay
On the next screen, enter:
Sender’s details:
- First name and surname or company name
- Full collection address (street, house number, postcode, town)
- Telephone — the courier uses it to confirm collection
- Email — where you’ll receive your confirmation and tracking details
Recipient’s details:
- First name and surname or company name
- Full delivery address
- Telephone number — essential for delivery, particularly for restricted traffic zones and hard-to-reach addresses
Notes field (optional):
Use the notes to specify times when the parcel can be collected (e.g. “available from 9 am to 1 pm”), specific access details (e.g. “intercom B, second floor”) or any useful information for the courier. Do not include the address in the notes.
Billing details:
If you need an invoice with a VAT number that is different from the sender’s address, click on “Edit billing details” in the order summary.
Payment is made online by credit or debit card. It is not possible to pay the courier upon collection.
⚠️ For international shipments outside the EU (USA, UK, Australia, etc.), you will be asked to provide customs documents: a detailed description of the contents, quantity and actual value. Never write “Gift” or “Surprise” — these cause delays at customs. Always describe the product (e.g. ‘woollen jumper worth €80.50’)
By filling in the required details, you’ll immediately see how to place an order and arrange delivery without any hassle.
How to check your shipment online at any time
A tracking code is assigned to each shipment. The code is sent to you with the order confirmation email, or you can retrieve it by logging into your account. With the parcel tracker you can see your shipment from your home to its final destination.
SpedizioneComoda.co.uk's sophisticated automatic monitoring system alerts us if a problem arises en route, so that it can be resolved efficiently and promptly.
Tip: the recipient also receives the tracking code. Always use the tracking number when communicating with SpedizioneComoda.co.uk.
Use the tracking code to find out how to place an order and track your parcel.
Step 5 — Pack the parcel and print the label
Label:
Once payment has been made, you will receive a confirmation email containing the invoice and instructions. Some services require you to print the label (a PDF with a barcode) and attach it to the parcel before collection. Other services mean that the driver will already have the label with them. The system clearly tells you what to do for the courier you have chosen.
Packaging:
The parcel must be sturdy, securely sealed and suitable for its contents. The basic rules:
- Double-walled cardboard box for heavy or fragile items
- Wrap each fragile item in bubble wrap (at least 3 layers)
- 5 cm of padding between the contents and the sides of the box
- Packaging tape that is wide at all edges and along the seal
- Label ‘FRAGILE’ on all sides if the contents are fragile
💡 The courier is not liable for damage caused by inadequate packaging. Before sealing the parcel, take a photo of the contents — this will serve as your evidence in the event of a claim. For full details: A comprehensive guide to packaging.
⚠️ Some items cannot be posted or require special procedures (lithium batteries, liquids, food, medicines). Always check: List of items prohibited from being posted.
Following the instructions on how to place an order will ensure your parcel is delivered successfully.
Step 6 — Wait for your parcel to be collected and track the delivery in real time
The retreat:
The courier will call at the address provided on the chosen date, usually between 8.00 and 18.00 on working days. It is not possible to book a specific time — the courier manages their collection rounds in the area independently. In many cases, they will send a text message to give advance notice before arriving.
A member of the public must be present to hand over the parcel to the courier. If you are unable to be there, please arrange for a neighbour or colleague to do so.
Tracking:
As soon as payment is confirmed, you will receive a tracking link by email. By clicking on it, you can track your parcel in real time — from collection right through to delivery to the recipient. You can also use the tracking number directly on the courier’s website.
Delivery:
The courier will attempt to deliver the parcel to the recipient’s address. If the recipient is not at home, a delivery notice will be left and the parcel will be held in storage for 5 working days. The recipient can collect it from a collection point or reschedule the delivery online. Once this period has elapsed, the parcel will be returned to the sender.
💡 Always notify the recipient before posting and make sure they have a working phone number — the courier will contact them if there are any delivery issues. To find out what to do if the parcel is not delivered: Guide to non-delivery.
Make sure you follow the instructions carefully on how to place a delivery order to avoid delays.
❓ FAQs — How to place an order and arrange delivery
Booking takes less than 3 minutes. Delivery times depend on the destination and the service chosen: 24–48 hours for Italy, 1–5 days for Europe, and 5–10 days for destinations outside the EU using the express service.
Finally, knowing how to place a shipping order will benefit your business.
No, you can book even without an account. However, creating a free account allows you to keep track of all your orders and log in more quickly for future bookings.
You can place an order and arrange delivery even without an account, but it’s easier if you have one.
Yes. Enter the number of parcels and the dimensions of each one in the first step of the calculator. The parcels do not need to be tied together — each parcel will be given its own label by the courier.
Please make sure you have all the necessary information on how to place an order and arrange delivery.
Yes, provided the courier hasn’t collected the parcel yet. Please contact us via the contact form If you provide the order number, we will cancel the order and issue a refund. If the goods have already been collected, a refund cannot be issued.
Please contact us for help with placing an order or with delivery if you encounter any problems.
The courier weighs and measures the parcel in the warehouse. If the details provided do not match, they will charge the difference in cost or return the parcel to the sender without a refund. Always provide the correct details.
Following the guidelines on how to place a delivery order helps to avoid delays.
Yes, we deliver to over 200 countries. For destinations outside the EU, customs documentation is required (a pro forma invoice stating the description and actual value of the contents). For details on each country: Guide to international shipping.
Every international shipment requires you to know how to place a shipping order correctly.
Chat with Sophia on WhatsApp — our assistant will reply straight away. Alternatively, please write to info@spedizionecomoda.com or call the +39 375 936 2938.
If you have any specific questions about placing an order or delivery, please contact our customer support team.
