If you are looking for information on how our service works and what we offer, you are in the right place. We have prepared a selection of the most frequently asked questions for you, categorised according to the type of question.
Please ask us using the form below. We will reply to you by e-mail.
I relied on them for a shipment to Spain and everything went perfectly. The service was always available and comprehensive. Excellent value for money. Highly recommend!
I contacted them for a quote for a delivery to Australia. Timely and attentive: they noticed a missing document and requested it immediately. Delivery to destination and I saved about 30%.
I left with very low expectations, but EXCELLENT RESULT! Ordered at 11am, by 2.30pm they were already picking up the parcel, delivered after not even 24 hours. Astonishing.
I am a student away from home and I always rely on them for parcels downstairs. Great service and helpful staff. Approved!!!
I had to send a parcel to America and I couldn't have made a better choice! The customer service is really very efficient. Staff helpful and quick to resolve any doubts. Highly recommended!
Excellent shipping, great customer service and cheap. Promoted.
I tried them first for a domestic shipment and due to the excellent experience I relied on them for the USA as well. Great service, affordable prices, no problems at customs and super efficient customer service.
Great service, I saved a lot of money by shipping the whole family's luggage for a trip abroad. Despite a small problem with the courier, the support helped me promptly.
Great service, I saved a lot of money by shipping the whole family's luggage for a trip abroad. Despite a small problem with the courier, the support helped me promptly.
Great service, I saved a lot of money by shipping the whole family's luggage for a trip abroad. Despite a small problem with the courier, the support helped me promptly.
Easy to use service and very responsive team from start to finish. The package arrived 2 days earlier than expected and the cost was around 30% lower than what I was used to paying for the same service.
I am an American girl who has been living in Europe for 2 years. I have tried many sites, but as quality/price this one is always very good. I can always count on Convenient Shipping to get the gifts to my family in America.
I placed the order and after an hour the courier was already at my door to collect the parcel. Delivery time amply respected. I will definitely use the service again.
Positive experience: I got comprehensive answers in a short time. The communication reached both me as the sender and the recipient. Collection and delivery took place as indicated, good price. Congratulations.
